How do I see items in my local currency?
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Mobile: The Currency Selector is located in the menu, (at the bottom of the page).
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Desktop: The Currency Selector is located at the top of the page and also in the Footer Menu (at the bottom of the page).
- If you have any questions or issues, the quickest way to contact us is on our contact form HERE
How do I order/receive my package?
- Use the menu to browse our collections.
- Select a product you like and click ADD TO CART.
- Veiw your cart once you have chosen your items and continue to CHECKOUT.
- You can pay by using Credit or debit card, PayPal, Shop pay, Apple Pay, Google Pay, Klarna and more.
- Finish by selecting BUY NOW once you are happy that all your shipping information is correct.
- Once your order is placed you will then receive your email receipt.
- Once we receive your order it will take us a few days to get your package ready and then you will receive a shipping email with a Tracking code telling you your order has been shipped.
- Delivery time!
- Our 100% Cuteness Guarantee! If you are not satisfied then contact us using the CONTACT FORM with your order number including the email you made the order with and description of your request and a member of the team will get back to you ASAP. 🙏
Where do you ship from and how long will it take for my package to arrive?
- We source products from across East Asia and provide International shipping from our amazing team in our warehouse in beautiful Zhejiang, China, and depending on where you live in the world, shipping times are usually from 10-28 Working Days..
- For more details about shipping, pricing and deliveries please see Our Shipping Policy.
Will all my items come in one package?
- You should receive all your items in one package however as a few of our items come from either handmade partners or independent creators, and for logistical packing reasons some items will be sent separately. In which case you will receive separate tracking numbers.
How do I know which size clothing to get?
- Our clothes are aimed at ages 9 - 24 years.
- Many of our items have size charts, but as we stock asian sizes, it is best to go with one size up, and go for the largest size if you are unsure.
- We try our best to stock in all sizes, from S - XXXL, though some items are only available in one size.
If you have any questions or issues, the quickest way to contact us is on our contact form HERE
