Starlight Kawaii Y2K Backpack

Contact us HERE if you have any specific questions.

How much is shipping, is it free?

Good news! We offer free shipping on all orders, to anywhere in the world. Just shop, order, and relax — we've got the shipping fees covered for you.

Do you ship to my country?

Absolutely! We ship worldwide to United States, United Kingdom, Europe, Canada, Australia, Brazil, India, UAE, Indonesia & much more...
See our shipping policy HERE

Will I be able to track my order?

Yes, every order comes with a tracking code. After you complete your purchase, expect to receive this code via email within our processing period of 3 to 5 working days.

Stay informed from the moment your order leaves our warehouse to the moment it arrives at your door. 

Placing Your Order:

• You can pay by using Credit or Debit Card, PayPal, Shop Pay, Apple Pay, Google Pay and more! 
• Finish by selecting "BUY NOW" once you are happy that all your shipping information is correct!
• You will then receive your email receipt! 

Which payment options do you accept?

We've got a variety of payment options to make your checkout process as convenient as possible:

• Major credit and debit cards: Visa, Mastercard, and more.
• Digital wallets: PayPal, Apple Pay, Google Pay.
• Shop Pay for quick and secure checkout.
• Klarna Instalments, for spreading out your payments. (selected countries only)

And that's just the start — we accept several other payment methods to cater to your needs.

Where do I put the discount code?

Applying your discount code is easy! Just follow these simple steps:

• Click on the 'Checkout' button in the cart.
• On mobile devices, scroll down to the bottom of the checkout page to find the discount code entry box.
• On desktops, look to the right-hand side of the checkout page for the code entry box.
• Please note that you can apply only one discount code per order.
• Be aware that some discount codes may not be valid for all products. They may only apply to specific items.

Do I have to pay Custom Duties Tax when my order arrives?

For our valued customers across the globe, here's a concise guide on what to expect in terms of duties and taxes when your order arrives:

• For customers in the USA, UK, Canada, and Australia: No Customs fees, allowing for a smooth delivery experience. 
• Customers from other countries: While it's not common, your order may be subject to local tariffs, duties, and value-added tax (VAT) upon arrival in your country. These charges are not covered in our pricing. We recommend checking with your local customs office for detailed information to avoid any unexpected charges.

Thank you for choosing to shop with us. We strive to make your international ordering process as easy and transparent as possible.

How do I shop in my local currency?

On Mobile: There is a currency selector in the Menu, and at the bottom of the page in the Footer.

On Desktop: There is a Currency Selector in the Footer Menu (at the bottom of the page).

Our 100% Cuteness Guarantee!

• If you are not satisfied then contact us on our contact form page HERE with your order number and details and a member of the team will get back to you within 24 - 48 hours. 🙏