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Shop Adorable PlushiesFrequently asked questions...
Do you ship to my country?
Absolutely! To check if we ship to your location:
- Browse our collections and Add items to your cart then proceed to checkout.
- Look for the 'Country' dropdown menu.
- If you find your country listed there, great news – we ship to you!
- Select your country and continue with your purchase.
Check our shipping policy HERE
100% Free Shipping on every order!
Good news! We offer free shipping on all orders, to most countries in the world. Just shop, order, and relax — we've got the shipping fees covered for you.
*Please note we try our best to cover customs fees where possible, but we are not responsible for any possible customs fees charged by your countries' government.
Check our shipping policy HERE
How long does shipping take?
The timing for shipping can vary based on your specific location. Usually shipping times vary from 10 - 28 days depending on where you live. To get an accurate estimate:
- Simply enter your shipping details at checkout. This will allow us to provide you with the best estimate for when you can expect your order.
Remember, shipping durations are calculated in business days (Monday-Friday), not including public holidays.
Ready to find out when your items will arrive? Click HERE to head to your cart then proceed to checkout.
Check our shipping policy HERE
Do I have to pay customs duty taxes when my order arrives?
For our valued customers across the globe, here's a concise guide on what to expect in terms of duties and taxes when your order arrives:
- For customers in the USA, UK, Canada, and Australia: No Customs fees, allowing for a smooth delivery experience.
- Customers from other countries: While it's not common, your order may be subject to local tariffs, duties, and value-added tax (VAT) upon arrival in your country. These charges are not covered in our pricing. We recommend checking with your local customs office for detailed information to avoid any unexpected charges.
Thank you for choosing to shop with us. We strive to make your international ordering process as easy and transparent as possible.
Will I be able to track my order?
Yes, every order comes with a tracking code. After you complete your purchase, expect to receive this code via email within our processing period of 3 to 7 working days.
Stay informed from the moment your order leaves our warehouse to the moment it arrives at your door.
Ready to keep an eye on your next favourite buy? Head to checkout, and let's get your order on the journey to you.
Track your order HERE
Which payment options do you accept?
We've got a variety of payment options to make your checkout process as convenient as possible:
- Major credit and debit cards: Visa, Mastercard, and more.
- Digital wallets: PayPal, Apple Pay, Google Pay.
- Shop Pay for quick and secure checkout.
- Klarna Instalments, for spreading out your payments. (selected countries only)
And that's just the start — we accept several other payment methods to cater to your needs.
Ready to snag your favorites? Click here to head to your cart then proceed to checkout. and choose the payment method that works best for you.